Shipping Policy - 出荷ポリシー

Domestic Shipping – 国内発送

  • If the shipping address is domestic area, we ship via Yamato Transportation or Sagawa Express.
  • The rough delivery date will be for one or two days after shipped. You have to tell us the date you want to receive in advance.
  • The shipping cost is free when the domestic customers purchase our guitar or bass, but you are responsible for the shipping fee when you purchase other goods or parts.

International Shipping – 海外発送

  • If the shipping address is overseas, we ship our products via EMS (Japan Post Express Mail Service) and the customer is responsible for the shipping fee.
    発送先が海外の場合は、EMS(Japan Post Express Mail Service)で出荷致し、送料はお客様に負担して頂きます。
  • Depending on the value or content of the goods, the purchased customers may have to pay the customs duty or import tax at the customs clearance in your country. Please contact the local customs office if you need the detail.

Other -その他

  • We inform the tracking number to search the shipping status for the package after shipped.
  • We do not ship on holidays specified by our company.